Terms & Conditions


Welcome to Insole’s website. These terms and conditions ("Terms and Conditions") apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.


Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

Currently only orders can only be placed on Cash on Delivery. However when other payment methods are accepted then in order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within 2 days. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.


All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The logo of Insole ‘In sole’ is protected by under Pakistani copyright laws and international conventions. All rights are reserved.


Your use of this website constitutes your acceptance of our terms and conditions.

You shall not use this website or post anything on it or submit to us through it anything which is illegal, fraudulent, criminal, inaccurate, obscene, indecent, profane, racist, sexist, discriminatory, harassing, defamatory, political or malicious.

Do not submit any unsolicited marketing, advertising or product ideas on this website.

Material posted on this website is not intended to amount to advice on which reliance should be placed. Insole disclaim all liability and responsibility arising from any reliance placed on such materials by any user, visitor or customer.

In order to make purchases on this website you will be required to share your personal information as detailed in Privacy Policy.

You are solely responsible to protect your username and password created on this site to avoid unauthorised access to your account.

Insole reserves the right to close any user account if it perceives any disrupting activity related to such account.